Records Management provides technical and professional development of records managers and senior decision makers. The Division ensure staff who are responsible for records management have suitable skills for their levels of responsibility.

Records Management Division runs training and educational programmes to raise awareness of staff responsibilities for recordkeeping.

The Division also

• assess what an organization require of staff performing records storage functions
• assess and implement effective solutions that address skill gaps in managing semi-current records and disposition
• helps organizations to achieve best practice in records storage management